For our family and friends, here's the update I put up at Gloria's blog just now.
This is Tim, posting to Gloria’s blog. Her location at Metro is the same as it was last November, the 3rd floor in the Towers, to the left as you get off the elevator. The room number is 334-1, and the telephone is 216-957-7188. Visiting hours go from early until 8:30 PM, officially, and the phone lines are open from 8 AM through 9 PM, I believe.